Refunds or exchanges are accepted within 30 days of purchase.
A return notification is required before sending anything back to Zoda Tools. Please email your notification to
. In the subject line put "Return Request", and we will contact you. The Zoda Wire Stripper and all related parts must be in the same condition that you received it. It must also be in the original packaging. Proof of purchase is required in order to credit your account. Shipping costs are the buyer's responsibility - shipping cost will then be added to the refund. Refunds will be processed within 14 days of return. If an insurance claim is made, Zoda Tools Inc. will not be responsible for refunds.
Delivery Shipping Policy:
Once you have placed an order, you will be contacted by e-mail.
Items will be shipped within 24 hours after order is received. Orders will be shipped standard ground. If you would like you can request next day shipping. Additional charges will apply. Zoda's goal is to provide you with the best possible service.
Terms & Conditions:
Payment may be made by PayPal, Visa, Master Card or Discover Card. We do not accept COD's. Separate charge for shipping will be shown on the invoice. Residents of the state of Florida will be subject to a 6½% sales tax. Orders placed outside the 48 contiguous united states and international orders will subject to higher shipping rates. Any and all customs, duties and taxes will be the responsibility of the customer.
The carrier is responsible for any and all damages in transit. Please contact carrier for any damage claims, Zoda Tools will be happy to assist you as much as we can.
Your privacy is very important to us. To better protect your privacy we provide this notice explaining our online information practices. The types of personal information collected at time of checkout are:
- Phone number
- Credit/Debit Card Information or PayPal
We use the information you provide when placing your order only to complete that order. We do not share this information, and we do not keep any credit card information. The only info we keep is what you see on your invoice.